Know Your Customer

Know Your Customer or KYC is something that we know that it annoys some players, but this is something that reputable online casinos have to do, and this is due to player protection and as well to protect the online casino. Read all you need to know about the Know Your Customer process. But you should be happy if you are asked for a KYC process, as that usually means that the casino is legit and they follow the rules and regulations.

Before jumping in and making any financial commitment, take some time to read casino reviews available online or on our website. These reviews contain tons of helpful information that can help you choose a site that will meet all of your gambling needs. Each casino will have something different to offer. If you seek specific games or want to use a particular banking option, you will find all this information in unbiased reviews.

Several sites provide casino reviews, but you need to find those that only offer unbiased information. You need to decide on what site will suit your gambling needs. Here, we look at some of the most reputable sites with top-notch reviews.

All reviews featured on these websites are written to provide you with up-to-date information.

When you gamble online, you want to make sure you choose a site that will meet your needs and adhere to all industry standards and local gambling laws. With reputable review sites, you will find information on casino licensing as well as what measures are taken to offer protection of your sensitive details.

Know Your Customer

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✔️ Secure Payment Methods
✔️ 24/7 Customer Support
✔️ 2600+ Casino Games

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Know Your Customer

Know Your Customer

What does Know Your Customer Mean?

The know your customer or know your client requires that the casino will have to check that the “player32432” is the person whose name and personal information are on the caisnos player information. As in general, players are not listed on an online casino with their names; they can be “player32432” or then they can be a combination of numbers and letters “KFLL3944”.

The way the casino will know who is this “KFLL3944” is when they open the player profile, and this is only accessible by the correct and authorised personnel.

What the casino is going to check is that the account corresponding to the player id what is stated in the profile, and this has to do with the payment methods as if you have registered on an online casino, you can only use your OWN credit card or debit card as well as any other payment methods, you cannot share them with friends or even your partner.

Then there are several other factors like the anti-money laundering policy that is demanded by the banks and license regulators.

Know Your Customer

Know Your Customer Process

Now we will tell you what you need as a player to complete your KYC process or “Know Your Customer Process.” This is pretty straightforward.

Suppose there is no fraud suspected or anything else suspicious. In that case, you will need to present the casino with three documents: a picture of your ID or Passport, a utility bill and proof of your deposit method. (bank account, credit card or screenshot of an e-wallet.)

We want to point out that only authorised personnel can access your personal information. These people are part of the casino's “Risk and Fraud” team who ensure that the casino is not accepting deposits from players or people they should not be receiving from. Again, this is not something that the casinos do to annoy players. Their banks and the gaming authorities demand this.

Many find this process tedious and time-consuming, but we think it's an excellent thing, as it shows the online casino that it cares about who is playing and with who is the money and that the person who declares to be the person she claims to be.

It also shows players that the online casino respects and complies with responsible gaming rules and regulations. We demand this from all of our partners we work with because gaming should be fun and safe!

Know Your Customer

Passport or Identification Card

A passport, driver’s license, or national ID card. The identification must be a valid government-issued photo ID.

In the end, this is a straightforward thing to do, and it is a good thing that casino operators compile to the Responsible Gaming regulations and rules.

All four (4) corners must be visible in all pictures. Make sure that the flash of your camera is not hiding any information. Once you have taken the picture, look at it and ensure you can see everything you should.

Know Your Customer

Proof of Address

A utility bill no less than three months old showing that you live at the address listed on your player account.

The operator requires the proof of address documents to verify that you live where you say you do. When opening your account, you must provide the casino with your address.

Casinos require a document with your name and address on it. The ones accepted are utility bills, bank statements, credit card statements or any other official document sent to you by your government.

Know Your Customer

What does Proof of Payment Stand for?

Proof of Payment – It can be a picture of your bank statement, Credit Card or a picture of your E-wallet. Here is the correct way to submit your documents. The casino might ask this because they want to verify that the person using the card is the owner of the card.

Why is this required?

The most straightforward answer is that the Casino wants to know who uses the bank account, credit card or E-Wallet. But the truth is that Casinos are not trying to be a pain in your a**. They are forced to do this as they must know who is using what payment method and that the method is the person who claims that it is.

Bank Statement

Bank Statement or Screenshot from your online banking account showing your name and account details. Bank statements should include the account holder’s name and address and match their account details. Do not mark over or cover anything on the bank statement.

The Casino will not care where you have been shopping; they only want to see the Deposits made. Make sure that it is the account you have used to make the Deposit, so if you have a “Gaming Account” or a “Savings Account”, you send the correct one.

Once the documents are sent, they go to a queue, and if there is even one wrong document, they get declined and you will have to wait to get back to the queue.

Know Your Customer

Credit Card

When asked for pictures of your Credit Card that you have used to deposit, this is the correct way to send your pictures. Front and back images of the credit card are required, and the card's backside must be signed. The front image must clearly show the first six and last four digits (1234 56XX XXXX 1234).

Know Your Customer

E-Wallets – Skrill –  Neteller

E-Wallets follow the same general rules as bank statements. They should include the account holder’s name and address and match their account details. For customers using e-wallets that do not provide paper or PDF statements, a screenshot of the account details showing the customer's name and address is required.

Neteller or Skrill: Verifying this is simple. Take a screenshot showing your email, account number/ID, and name.

Know Your Customer

Top 3 Trustworthy Online Casinos of 2022

✔️ Secure Payment Methods
✔️ 24/7 Customer Support
✔️ 2900+ Casino Games

Register Now

✔️ Secure Payment Methods
✔️ 24/7 Customer Support
✔️ 2600+ Casino Games

Register Now

✔️ Secure Payment Methods
✔️ 24/7 Customer Support
✔️ 2600+ Casino Games

Register Now

Know Your Customer

💀 STAY AWAY FROM ROUGE CASINOS 💀

What Makes an Online Casino Rogue?

Before we give you some tips on how to avoid rogue casinos, we should define what makes a rogue casino in the first place. Many players feel a casino is cheating them because they never seem to win, but that is more of a fallacy than fact.

Casino games are all built with a house edge of some sort – why would a casino operator start a business if they were set to lose money all the time? When people play casino games online, they play much faster, which means they may feel like losing more than usual.

Now, this doesn’t mean that some casinos aren’t scamming players in some way; let’s look at some of the ways a casino can be considered rogue:

• Software that doesn’t play to the correct math
• Removing money from player accounts
• False advertising in offers and promotions
• No payouts at all
• Slow payouts

We are committed to responsible gambling. Please keep gambling fun. You must be 18 years or over to use this site. Please, play responsibly. The player’s sole responsibility is to inquire about the existing laws and regulations of the given jurisdiction for online gambling!

Know Your Customer – KYC